GROW
From First-time Buyer to Brand Fan
GROW is your engine for loyalty that lasts.
Turn one-time buyers into active users, true fans, and powerful advocates—using personalized journeys, real-time feedback, and referral engines that scale.
Book a Discovery Call
View more solutions
Trusted to deliver for leading FMCG brands
THE PROBLEM
You have the data – but
is it working for you?
They bought once—now what? In the battle for loyalty, traditional programs barely scratch the surface: Points and promos are quickly forgotten; Follow-up ends at “thank you”; and feedback is disconnected, with referrals left to chance. The result? Low repurchase rates, little insight into real customer needs, and stagnant growth.
GROW closes the loop:
Activates real engagement post-purchase.
Connects journeys, feedback, and advocacy in a single, always-on system.
Transforms every customer touchpoint into loyalty and measurable ROI.
What brands achieve with GROW
Repurchase rate through automated nudge journeys
+
0
%
CLV
Proven Customer Lifetime Value uplift in combined journeys
feedback engagement via chat-based dialogues
+
0
%
Referral & UGC conversion with integrated advocacy flows
+
0
%
DRIVE MEANINGFUL IMPACT
Three Loyalty Engines – One Seamless GROW Loop
Drip Journeys & Nudgeflows
After purchase comes the relationship
Automated journeys guide your customers for weeks—with personal tips, rewards, and smart nudges to drive repeat purchases. Whether recipe inspiration or limited-time offers: Always at the right moment.
Why does it matter?
Cuts through the noise with personalized, context-aware journeys.
Inspires repeat purchase with micro-rewards, challenges, and storytelling.
Visual, gamified, and always two-way: customers choose how they engage.
How does it work?
Trigger: Customer buys → starts drip journey.
Engage: Get timely nudges (e.g., recipe, tip, reminder, challenge).
Reward: Earn points, badges, unlock micro-rewards, and track progress visually.
Conversational: Chatbot answers, learns, and adapts to behavior.
CASE STUDY
Lorem ipsum dolor sit amet
Together with TWINT and Coop, DiALOGiFY and eat(planted) turned shelf interest into real sales – with a frictionless cashback flow that delivered CX gold, deep insights, and measurable ROI.
Why it worked
- Sales uplift at POS – measurable and immediate
- Engagement rate over 10% – more than 20× higher than traditional cashback mechanics
- Real feedback & CRM opt-ins – from actual purchasers
Conversational Feedback & Advocacy
Make every interaction an insight—and a spark for brand growth
Feedback that feels like a conversation—and is worth gold for your CRM. No boring forms, but a dialog that motivates, is honest, and actionable. Plus: Turn every response into a springboard for Google Reviews, UGC, and brand ambassadors.
Why does it matter?
Meet customers where they are: Capture feedback and inspire sharing via chat, SMS, email—even in-store.
Dialogue, not data dump: Quick emoji buttons, instant thank-yous, and rich follow-ups make it engaging.
Multiply impact: Happy customers are prompted to review, refer, or share—automatically.
Frictionless rewards: Automated UGC/referral campaigns, instant incentives, and zero manual admin.
How does it work?
Prompt: After purchase, start a chat (“How did you like it? 👍👎”).
Analyze: AI interprets feedback, surfaces insights, and identifies promoters.
Activate: Satisfied? Prompt for review, referral, or a photo—share via WhatsApp, get instant rewards.
Close the Loop: Unhappy? Trigger support, apology, or a win-back offer.
CASE STUDY
Lorem ipsum dolor sit amet
Together with TWINT and Coop, DiALOGiFY and eat(planted) turned shelf interest into real sales – with a frictionless cashback flow that delivered CX gold, deep insights, and measurable ROI.
Why it worked
- Sales uplift at POS – measurable and immediate
- Engagement rate over 10% – more than 20× higher than traditional cashback mechanics
- Real feedback & CRM opt-ins – from actual purchasers
Loyalty Systems
Welcome to always-on loyalty mode
Digital passes, progress bars, milestone rewards—integrated into conversational touchpoints and individually triggered. Loyalty becomes a game mechanic—and your competitive edge.
Why does it matter?
Emotional connection: Loyalty becomes a game—customers see their progress, earn badges, and feel the win.
Always-on engagement: Digital passes, milestone rewards, and level-ups keep your brand top of mind.
Integrated touchpoints: Runs across chat, QR, CRM—no more siloed “points” programs.
Brand stickiness: Drives higher repeat purchase and deeper active loyalty.
How does it work?
Engage: Customers scan a QR or interact post-purchase to join the loyalty journey.
Track: Real-time digital pass shows progress (“Collect 5, get the 6th free”) and personal status via chat.
Motivate: Weekly challenges, badges, and milestone rewards trigger new actions—instantly.
Connect: Loyalty integrates with feedback, advocacy, and CRM flows for a 360° customer loop.
CASE STUDY
Lorem ipsum dolor sit amet
Together with TWINT and Coop, DiALOGiFY and eat(planted) turned shelf interest into real sales – with a frictionless cashback flow that delivered CX gold, deep insights, and measurable ROI.
Why it worked
- Sales uplift at POS – measurable and immediate
- Engagement rate over 10% – more than 20× higher than traditional cashback mechanics
- Real feedback & CRM opt-ins – from actual purchasers
WHAT YOU GET
What You Get with
GROW
More repeat buyers through automated, relevant journeys
Integrated CRM and actionable insight from day one
Stronger sell-in stories backed by real engagement data
Instant feedback loops that build trust and accelerate improvements
Lower churn, higher ROI—all tracked and proven
IDEAL FOR
Is Co-Intelligence
Right for You?
CMOs who want to deliver measurable, scalable loyalty and ROI from every customer touchpoint.
Brand Managers who want to build emotional brand engagement and advocacy through data-driven experiences.
CRM & Loyalty Managers who want to turn loyalty from generic to personal, with automated, behaviour-based journeys.
Marketing Managers who want to run high-ROI loyalty and referral campaigns with instant, real-time insights.
GET STARTED TODAY
Turn your brand into a true growth system – with the power of DiALOGiFY
Book your discovery session now
In a 30-minute call, we’ll show you…